Frequently Asked Questions
Welcome to Baba's Candies Question & Answer Page. If your question isn't answered here, please call or email us.
Q: Can I place a custom order with Baba's Candies?
A: We love custom orders! If you're planning a special event or occasion and would like to order our toffees customized to your needs, we're happy to assist you. You can reach us by phone at 845-252-8400.
Q: Is Baba's Candies based in Idaho?
A: Yes. Baba’s Candies is based in Post Falls, Idaho, where we handcraft small-batch almond toffee using consistent, high-quality ingredients such as real butter, pure cane sugar, premium chocolates, and almonds.
Q: Are your toffees sold in physical stores?
A: You can find a couple of flavors at Mix It Up Gift, an award-winning retailer located at 513 E Sherman Avenue in Coeur d'Alene, Idaho.
Baba's Candies also has a vendor stall in Marketplace at Miles located at 10374 N Government Way in Hayden, Idaho.
Follow our Instagram/Facebook page to stay current on where to find us!
Q: Do you offer shipping?
A: Yes, we currently offer shipping within the United States and Canada. Shipping rates are calculated at check-out based on the destination and weight of your order. For more details, read our Shipping Policies here.
Q: Do you offer local pickup?
A: Yes, local pickup is available at Marketplace at Miles, 10374 N Government Way in Hayden, Idaho.
Q: Do you offer wholesale?
A: Yes! We are on Faire.com. Use this link to go directly to Baba's Candies on Faire: faire.com/direct/babascandies
Q: What is your return or refund policy?
A: We have high standards for our toffees, and if for any reason you are unhappy with our product, please contact us. We will do our best to address your concerns and offer a resolution.
Q: What types of candies do you offer?
A: Our main pride and joy is almond toffee topped with various kinds of superior quality chocolate. Seasonally, we offer Cranberry Cream Almond Toffee. We also make Toasted Hazelnut Coffee Toffee, Toasted Pecan Maple Toffee and Huckleberry White Chocolate Almond Toffee—a growing favorite up here in North Idaho.
Q: What kinds of ingredients do you use?
A: Great question! At Baba's Candies, we believe in using only the highest quality ingredients. We start all our toffees with REAL Grade A butter and pure cane sugar. Our chocolates are sourced from top-quality brands like Callebaut, Guittard, and Van Leer to ensure that each bite is nothing short of delicious!
Q: What is the best way to get in touch with Baba's Candies?
A: There are a couple of ways you can contact us. You can give us a call at 845-252-8400. If you don't reach us right away, leave a detailed message and we'll be sure to get back to you quickly. Alternatively, you can email us, click the link below. We're always happy to assist you with any questions or concerns you may have!